Opeka Auto has excellent working relations with all major Insurance companies to get your vehicle back to it's original condition.
We also assist major insurance companies with their DRP (Direct Repair Programs). If you are insured with one of these companies, we handle everything from the estimate, photos, rental car set up, repairs to delivery.
No, choosing a repair facility based on an amount of an initial estimate is the worst way to begin to get your vehicle repaired. You should base you decision on how thorough and professionally the personnel handle your situation. Always remember that the objective of repairing your car after a collision is to restore it to pre-accident condition.
You are responsible for the cost of repairs, but we have relationships with most insurers where we will accept the amount that they are willing to pay as full payment for the repair. Deductible and betterment charges (if any) are always the responsibility of the vehicle owner.
No. If the responsible insurance company needs to see the vehicle before authorizing payment of the claim, take the vehicle to your chosen repair facility and have them negotiate with the insurer on your behalf.
If your deductible is not waived, it will be your responsibility to pay Opeka Auto Repair when you pick up your vehicle. If you aren't sure about your deductible, you can call your insurance agent, they should be able to tell you whether your insurance company has waived your deductible or whether it will be your responsibility.
Our Service Advisor will give you an estimate of the time it will take to complete the repairs to your vehicle. Estimation of time depends on extent of car damage. Be sure to check with your advisor for the specifics on your vehicle.
Parts that commonly wear out and need replacement with time and usage are commonly subject to betterment charges when they are replaced during the repair process. Some examples of such parts are tires, batteries, and suspension parts. These betterment charges are determined by your insurance company and are pro-rated based on actual miles on your vehicle.
Yes, you may wash your car. Below are some recommendations to protect the early stages of your new repair:
Wash the vehicle by hand with fresh cool water, apply only a very mild car detergent solution using a soft cloth or sponge. Washing your vehicle in the shade is a plus.
Do notuse a commercial car wash.
Do notuse stiff brushes or sponges, they can mar the finish and damage the surface.
Do notwax or polish the vehicle within 90 days. This will allow the finish to dry and harden completely.
Do not"dry wipe" your vehicle. Dry wiping can scratch the finish.
Do notdrive on gravel roads or recently chipped roads. Chipping the finish is easily done in the first 30 days after your repair.
Avoidparking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface.
Do notoverfill your gas tank, spilled gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish may cause damage.
Do notapply tools to scrape ice or snow from the newly painted surface.
Copyright 2018 Opeka Auto Repair | 440 Valley Brook Rd | McMurray, PA 15317 | 724.941.6608